Workplace Accommodation



Learn what Workplace Accommodation is about, application strategies, evaluating the current climate, the benefits of implementation and the employer’s duty to accommodate. Explore the process and challenges of implementing workplace accommodations. Learn to flag for potential physical, cognitive and mental health risks in the workplace and suggest accommodations to resolve these barriers.

Course Content

Candidates will learn:

  • Why are we addressing workplace accommodation?

  • What is workplace accommodation?

  • What is the purpose of accommodation in the workplace?

  • What are the guiding principles for workplace accommodation?

  • What are some strategies for workplace accommodation?

  • What are some categories for workplace accommodation?

  • What are an employer’s legal responsibilities for workplace accommodation?

  • How do we know if a workplace accommodation is “reasonable”?

  • How do we develop a workplace accommodation policy?

  • What are the challenges associated with workplace accommodation? 

  • What are the positive impacts and benefits of workplace accommodation?

  • Which workers can request a workplace accommodation?

  • How important is disclosure of an impairment?

  • Who are the stakeholders engaged with workplace accommodation?

  • What is the process in providing workplace accommodation?

  • What assessments are used during workplace accommodation?

  • Workplace accommodations based on risk factors.

  • Workplace accommodations based on impairment.

  • What resources are available to support workplace accommodation?

  • The importance of Ergonomics in workplace accommodation.

    We use case studies and examples throughout.

Course Design


About the Instructor

Gail Kovacs

Gail Kovacs

Director of Education and Professional Development

In her role as KMG’s Director of Education, Gail brings 44+ years of international experience in health care, disability management and vocational rehabilitation.

Her extensive teaching experience includes recent projects such as developing and delivering training courses to Foreign Trained Health Professionals in Ontario, creating the Study Guide, workshop and on-line training for the 8 professional domains of the Canadian Certified Vocational Evaluator (CCVE) exam,  and developing training for front line construction supervisors in British Columbia in collaboration with WorkSafe B.C.

Gail is a Registered Rehabilitation Professional (RRP) and a Certified Vocational Rehabilitation Professional (CVRP). She is a Past President of the Vocational Rehabilitation Association of Canada (VRA Canada) and of the Canadian Assessment, Vocational Evaluation and Work Adjustment Society (CAVEWAS). She has also been on the Board of Directors for the College of Vocational Rehabilitation Professionals (CVRP). She was a Trustee and Vice Chair of the Vocational Rehabilitation Association (VRA) in the UK and has been directly involved in the development of practice standards with the VRA in Canada, the UK Rehab Council, and the British Standards Institution.

Gail has a certificate in Human Resources Development and professionally practices as an Ergonomist. She is also a Canadian Certified Rehabilitation Counsellor (CCRC), a Certified Disability Management Professional (CDMP), and a Consensus Based Disability Management Auditor (CBDMA). She has been awarded the Fellowship of the Vocational Rehabilitation Association of Canada, the Award of Excellence from CAVEWAS, and a lifetime membership with the VRA UK all in recognition of her professional achievements in Vocational Rehabilitation and for her dedication and commitment to professional development.